Shipping policy

Fred Mill can deliver to addresses across the United Kingdom. We cannot deliver to PO Boxes.

From the date on which you place your order, items that are in stock can typically take 2-4 days to deliver.

Standard delivery for Fred Mill commode chairs is charged at £29. Trade customers ordering in large volumes will have delivery quotes shared directly by a member of our sales department.

We or our delivery partners will contact you in advance of delivery to confirm the delivery date and to confirm with you any specific delivery instructions. Your delivery date will be confirmed with you by email.

Fred Mill does not offer a 'white-glove' delivery service. Our standard delivery is a curb-side drop-off service. Once customers have accepted delivery of the items, they will take full responsibility.

For Trade customers only.

Where we have your products ready for delivery, but you request that we delay delivery, we will charge you any costs incurred by us in postponing or cancelling delivery with the carriers and any costs for storage of your products in our warehouse. If you request that we delay delivery for over 1 week, we reserve the right to cancel your order and you agree that you will fully indemnify us against any cost, loss and damage suffered or incurred because of such cancellation. If you request that we delay delivery for more than 2 weeks, we may invoice you for the products and transfer your products to a storage facility, whereupon all risk of loss shall be transferred to you.